Help and Support
Welcome to the support pages. If you can't find what you are looking
for Email Me
Your Account
How much does it cost to sign up? - Their is no fee for signing up.
How can I edit my details? - You can edit your details in the members area!
What is my User ID? - Your user ID can be found at the top of the members
area.
The Job Swap Service
What is a Hotshot? - A hotshot is an urgent delivery and most likely
wants picking up right away.
What is a Backload? - Not as important as a hotshot and are ideal for
return journeys as their might not be a specific pick up time.
How much do I get paid for doing these jobs? - This is up to yourself
and your contractor. Prices are usually based on mileage and size of vehicle.
What is a POD? - Proof of Delivery - Usually customers a required to
sign a form as Proof of Delivery.
Where do I send the invoice and the POD? You send these to your contractor.
Find a Courier
I'm not listed Why? - Make sure you have click the confirm link in the
email that was sent when you signed up.
I haven't received an email - Please check your junk mail folder and change
your settings to receive emails from us.
How do I get a priority listing? -You can get a priority listing by Clicking
here
How do I get a Banner listing? - These are limited to one per area and
you can get one by Clicking here
I want a Banner in a different area. - Please email us at services@kdccouriers.com