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May 23rd, 2007How Do I Get Jobs?
I have been asked the same question many times.
Well this is a big question and at the end of the day you cant relay on backload’s and jobs from other courier companies these are only good if your not busy. You still need to have you own jobs and to get your own jobs you need your own clients.
So How Do I Get Clients?
First you need to find out what type of companies need couriers. I’ve started a Wiki style list you can add to. These could be almost all types of companies but the frequency of how often they need a courier will be varied from company to company. Food Production Companies need food stuff delivering fast due to freshness. Food Production Companies often send fresh samples of their merchandise to their prospective clients. Now I can’t mention all the companies here the list can be endless.
But still how do you get the clients, well first you can send out an introductory letter but don’t just leave it their and wonder why they haven’t called. I once sent out 500 letters to solicitors and got one reply. You need to build a relationship with your clients.
Frequency Frequency Frequency
One letter saying you are a new kid on the block is not going to work. You need to at least contact them three times or they will just forget who you are. Try sending an intro letter explaining your services, then a follow up letter a couple of weeks later to give them a nudge and then give them a call. If their not bothered after this they probably don’t need a courier.
Keeping the clients you have!
If you have already got regular clients but seem to be dying of a bit why not give them a call, check if they are ok, most people like to have a chat and it will remind them you are still their. You could even start your own newsletter may be a six monthly A4 page spread with your recent news on things like contracts you have gained and new vehicles purchased. But most of all make your clients feel cared for I used to send them a quick text to let them now I have delivered their package and thank them for using me. 5 out of 10 then rang me back to see if everything was ok with the delivery and asked who signed it this way I’d pay 10p for a text, save money on the call and find out if they have any more jobs to pencil later on in the week.
Your Prospects Will Use Your Service When They Are Ready.
Don’t forget that just because you are ready to offer a service that your prospect is ready to use it. They will contact you when they need you. But in the mean time its good just to let them know you are their.